Workshops involve planning, deposits and other commitments to venues and equipment and to book guest instructors and speakers. Therefore, for your place to be confirmed, payment is due in full at time of booking.
Your Personal Details
By booking your place, you agree to be contacted by Email, phone or post about our events. Enjoy Your Dog will store your contact details, but will not share them with third parties beyond the requirements of event booking.
Our online payment method enables you to carry out a secure transaction without full card numbers being stored at our end.
Transferring Your Booking
The place you booked is yours only and anyone you may want to bring along will need to have purchased their own ticket. However, should you be unable to attend an event you have already booked, you can offer your place to somebody else suitable, as long as you inform us (with their consent) of their name and contact details and we receive their confirmation.
75% of fees paid – six or more months prior to the event,
50% of fees paid – between six and three months prior,
No refunds less than three months prior to the event.
On the rare occasion that an event is cancelled at our end due to speaker’s illness, unsuitable weather or it being under-subscribed, we aim to inform you within at least one week of the event date. A full refund of the cost of the event will be issued, less payment processing fees charged by our payment handling provider. Please note that we cannot accept liability beyond the course fee, hence refunds do not cover fares or accommodation.
While we carefully select guest speakers to offer you an interesting and varied events schedule, we ultimately have no control over their content and cannot be held liable for opinions they express. Since it is the speaker who provides information to promote their workshop, any complaint should be made to them directly.
Photos and Videos
We may take photos or videos for social media, advertising or instructional use (which in some cases may be part of the learning event itself). We also like to close our workshops with a group photo in which we hope to see you. If you do not wish to appear in photos or videos at all, please let us know at the beginning of an event (we don’t expect you to give a reason).
Workshops with Dogs
All dogs attending should be fully protected by vaccination. Do not bring a bitch in season or a sick dog to a workshop – you can, however, still benefit from attending without a dog. Please note that we cannot refund or reduce your handler fee but you may be able to find another handler to take your place (refer to the Transferring Your Booking section) and buy a spectator place instead.
If your dog is reactive, it may not necessarily mean that you cannot bring it to an event, but please read the event details and contact us to discuss before you book.
During a workshop, keep your dog close, under control and on a lead unless otherwise instructed during an exercise. Don’t allow your dog to approach other dogs and do not approach other dogs yourself without prior agreement by the owner. The instructor has the right to remove a dog and handler from the class if they feel a situation is not managed adequately, therefore putting other participants at risk.
Harsh handling is strongly discouraged at Enjoy Your Dog. If it continues after an initial notice, the dog and owner will be asked to leave.
Should your dog relieve themselves before or during class, anywhere in or outside the training area, please clean up and take the waste to the nearest bin. As far as possible, encourage your dog to relieve itself before the workshop.
Enjoy Your Dog cannot accept responsibility of any injury, loss or damage to person, dog or property that occurs whilst attending an event.